Wine & Spirits Clerk
Company Name:
Festival Foods
Description
Job Title: Wine and Spirits Clerk
FLSA Status: Hourly
Reports To: Wine and Spirits Department Manager
Responsible for assisting the Wine and Spirits department by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures all department standards are being met in the Wine and Spirits department.
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
Communicates and works cooperatively vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations
2. Provides customer service to guests.
Assists guests with finding items they are looking for on sales floor
Takes orders and other special requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Checks out customer purchases on a cash register
3. Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Education or equivalent combination of education and experience.
Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
Ability to deal tactfully and effectively with customers
Good oral and written communication skills
Thorough understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
The position requires the employee to lift up to 50 pounds on an occasional basis.
Working conditions consist of occasional exposure to extreme temperatures.
Requisition Number: 14-1875
Post Date: 7/5/2014
Title: Wine & Spirits Clerk
Is Position Part-Time?: Yes
Wage Range: HOURLY GRADE 04
City: Suamico
State: WIEstimated Salary: $20 to $28 per hour based on qualifications.
Festival Foods
Description
Job Title: Wine and Spirits Clerk
FLSA Status: Hourly
Reports To: Wine and Spirits Department Manager
Responsible for assisting the Wine and Spirits department by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Ensures all department standards are being met in the Wine and Spirits department.
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
Communicates and works cooperatively vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations
2. Provides customer service to guests.
Assists guests with finding items they are looking for on sales floor
Takes orders and other special requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Checks out customer purchases on a cash register
3. Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Education or equivalent combination of education and experience.
Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
Ability to deal tactfully and effectively with customers
Good oral and written communication skills
Thorough understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
The position requires the employee to lift up to 50 pounds on an occasional basis.
Working conditions consist of occasional exposure to extreme temperatures.
Requisition Number: 14-1875
Post Date: 7/5/2014
Title: Wine & Spirits Clerk
Is Position Part-Time?: Yes
Wage Range: HOURLY GRADE 04
City: Suamico
State: WIEstimated Salary: $20 to $28 per hour based on qualifications.
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